Navigating landlord and tenant communication can be complicated if you’re new to renting a house or apartment. However, that’s the case for many renters today. According to the Rental Protection Agency, about 40.6% of renters nationwide are between the ages of 15 and 34. These tips and tricks will help you figure out the basics of communication with renters of any age.
1. Welcome Packets
When landlords establish welcome packets, it helps develop clear channels of communication. This can let tenants know how to contact you if necessary and establish whether you prefer text or email. A welcome packet will let tenants know how to deal with potential issues, like problems with apartments nearby or maintenance requests.
2. Timely Responses
Both tenants and landlords should respond promptly to communication from the other party. This is especially important for problems like maintenance issues, or a tenant should message the landlord if they will be late on rent. The timely response ensures the other party knows they are a priority, even if it’s just a complaint about apartments nearby.
3. Written Communication
Written communication is best for both parties. When written communication like texts or emails is used, this ensures there is evidence of the conversation to solve any potential disputes instantly. Avoid having severe discussions over the phone to prevent problems or misunderstandings.
4. Know the Law
Both landlords and tenants must know the other party’s rights. For example, tenants should understand the eviction process to ensure they are not unlawfully evicted. A landlord should also know what to fix if a tenant breaks it, how often they must contact pest control, and other important laws that can impact this relationship.
5. Avoid Friendships
While tenants and landlords may get along, it’s essential to understand this is usually a business relationship. When the two parties become close friends, it can cause issues. Tenants may expect leniency in rent and landlords might expect more from a tenant. Instead, it’s best to treat this communication as you would a professional colleague.
The tenant and landlord relationship is professional and communication should reflect that. Avoid using swear words or words you wouldn’t use in the workplace. Written communication can be the most effective way to talk with your landlord. If you have any questions about apartments nearby, please call us today or fill out a form on our website. Contact Land Development Group to learn more about our properties.